HOW DIGITAL MARKETING INFLUENCES THE CUSTOMER JOURNEY FROM 22.7 TO 42.5 BILLIONS? FREE–NUMERICALLY BACKED FACTS!
Digital marketing influences are prevalent in the current world.It is obvious on various platforms such as social media, search engines, and websites.
Everybody is trying to utilize Digital marketing influences and sell or purchase goods such as services, products, information and digital products too.
The customer journey includes not only every location where your client comes into contact with your business, employees, and brands, but also retailers, partners, review sites, and more.
Mapping this journey means understanding all those phases, from research to loyalty to purchase, as well as the obstacles on that path.
But mapping the journey of your customer can revolutionize your E-mail program and provide your clients with a better experience, as well as your bottom line.
By optimally implementing digital tactics the power of Digital marketing influences can be harnessed.
Reasons for Customer Journey deciding your fate are mentioned below.It also highlights the digital marketing influences in the current market.
The Customer Journey Moves Online – A significant aspect of digital marketing influences
The quality of experiences customers receives while engaging with a brand digitally can determine whether or not they ever make it to the point of a sales conversation with the shift of the customer journey online.
Therefore, the fate of the future relationship of a customer with a business is now largely placed in the hands of digital marketers and Digital marketing influences on customers.
All needs to lead to a positive outcome.
Customer Crowd – They determinant of all Digital marketing influences
The rest of the world has been catching up during this time, and the competition is growing stronger with an even more crowded digital world.
To increase to the top of the pack, the crowding and complexity of the digital marketing space will push marketers to change in the future.
Digital marketing influences will also alter as methods of adaptability change.
Efficiency and Hyper-Optimization to Maximize ROI
Just working harder and doing more won’t cut it anymore with the competitiveness of the digital space. Those with the greatest benefit know that working smarter, and more efficiently, is about working optimally.
Digital marketing influences function the similar way.
By aligning digital marketing with the customer journey, targeting resources and initiatives where they will move the needle the most, you can eliminate waste and lost ROI.
Increased brand relationship focus
With so many choices to choose from and so many marketers all shouting “choose me,” the options can all begin to look and sound the same for customers at once and it becomes difficult to figure out who can be trusted.
This can be counted as a negative factor of Digital marketing influences.
But, on the contrary , it’s never a clean world.No business decisions can be made without research.
Hence, to be able to handle the outcomes of Digital marketing influences, one needs to be prepared.
Top quotes which give you important inputs about Digital marketing influences are listed below – (Credits – Goodreads,Profoundry,Wordstream)
“It is important to know your brand, what you represent, who your competitors are in the marketplace and what makes you different.”― Germany Kent
“Do you know where to hide a dead body? It’s on the second page of Google because nobody goes there!”― Miles Anthony Smith
“Search Engine Optimization is no longer about stuffing keywords and attempting to trick Google into ranking your website. It’s about creating a user experience that is data driven. We know what customers are searching for and we know how to get them to a page. It’s a combination of science and art to successfully rank a website.”― Leland Dieno, Socialize Your Small Business: Internet Marketing For Small Business
“You don’t have to master every new tool right away, but an understanding of what it does, who it’s for, and how it works goes a long way in helping you understand how it might fit alongside what is already working for you. Going all-in on the latest social media platform won’t be a wise use of time, effort or money for the majority of charities.”― Brock Warner CFRE, From the Ground Up: Digital Fundraising For Nonprofits
“Failure to nurture prospects is the number 1 reason digital marketing campaigns fail.”― Stacey Kehoe
“Google Analytics is the best friend of all SEO Specialist and Digital Marketer around the globe.”― Dr. Chris Dayagdag
“So you wanna have a digital marketing team? First check out what kind of marketing that your product or service required? Service industry required a different strategy, whereas a product required different strategy. The result of your digital marketing campaign depends up on the way you set the campaign after analysing your target location and target audience.”― Hecate Strategy
“When you are writing keep asking yourself “so what” until you are sure what is in it for the customer.”― Ann Handley, Content Rules: How to Create Killer Blogs, Podcasts, Videos, eBooks, Webinars (and More) That Engage Customers and Ignite Your Business
“Networking isn’t how many people you know, it’s how many people know you.”― Amit Kalantri, Wealth of Words
“In this fast-paced digitally connected world, your competitor is only a WhatsApp message away. Be reachable by every medium possible”― Bernard Kelvin Clive
“A sufficiently advanced strategy is a powerful tool in the hands of a marketer. Just like how a magician makes a deft use of his magic wand. This is the prime idea that drives us. And the name Hecate – the Greek goddess of Magic. However, we are not magicians to create wonders that make people believe in illusions. We are magicians in transforming the brand in lightning speed and presenting it before the right stakeholders that eventually leaves a smile on your face. We are brand magicians who can help you lift from the troubled waters with our set of magic wands and ensures a smooth sail. So what is the magic formula we have? Making you familiar among the right stakeholders is the magic wand that does the magic for your brand. Remember familiarity is a magician that is cruel to beauty but kind to ugliness.”― Hecate Strategy
“YOU MUST USE ANY AND EVERY CHANCE TO BE SEEN AND HEARD, by creating as many digital marketing touch points as possible, to get KNOWN, LIKED AND TRUSTED!”― Naomi Mc Laughlan, Digital Marketing: Book #1 in the START-UPS ON A SHOESTRING BUDGET Series
“We live in an era when technology dominates the everyday conduct of human life. However, there is a limit to what technology can do in the human behaviour. A product becomes a brand only when it is able to communicate with the end customer in effectively. The stories that the brand tells and the inspiration it transmits make all the difference. It is like the age-old technique of granny’s fairy-tale stories that engage a kid. Just as a child is captivated by such stories, an effective brand story can play an important role in engaging the targeted audience. The only difference is the platform: digital. Yes, you must tell your brand story in a magically convincing way.”― Hecate Strategy
“The mere observation that something is popular, or even that it became so rapidly, is not sufficient to establish that it spread in a manner that resembles a virus. Popularity on the internet is driven by the size of the largest broadcast. Digital blockbusters are not about a million one-to-one moments as much as they are about a few one-to-one-million moments.”― Derek Thompson, Hit Makers: Why Things Become Popular
“Social Media Strategy isn’t rocket science…but it might as well be if you don’t know what you’re doing.”― Sherree Mongrain
“Your sales should see a noteworthy increase and a connected development of reserve resources when you provide your customers with unrivaled products and services. You could also count on customer referrals if you ensure that every transaction comes with stellar service. You are bound to garner success by striving consistently to be at the top of your industry.You need to realize that managing a marketing and advertising consulting services business will require a huge dedication of time and resources. A business that is successful is one that take a lot of time, focus and persistence. A planner should help keep you organized and prevent missing something that needs to be done. Overwhelmed business owners who’ve enough experience in the business world to know what is best for their companies turn over some of their responsibilities to others to reduce their stress level.When you begin an internet marketing and advertising consulting services business, it’s important to be patient and stay focused until the paying customers come in. The success of your business depends on the time, energy, and resources you invest at the beginning. Focus on your main goals and be patient while going through the first quiet period that many businesses find themselves in. Once you stop actively working toward the expansion of your marketing company, the business is probably going to go under.An entrepreneur is usually thinking and working to reach goals, just be positively certain to stop and reward yourself for reaching milestones.Success comes with faithfulness and dedication to the marketing and advertising consulting services business through the incorporation of new ideas and good planning. Without much focus and dedication on your part, your marketing company will not make it in the long run. If your company understands how to use change to increase its standing in the industry, success will follow.”― Ysais Digital Marketing
“Take a risk and keep testing, because what works today won’t work tomorrow, but what worked yesterday may work again.”― Amrita Sahasrabudhe
“Innovation needs to be part of your culture. Consumers are transforming faster than we are, and if we dont catch up, we’re in trouble.”― Ian Schafer
“We must move from numbers keeping score to numbers that drive better actions.”― David Walmsley
We want to know what consumers are looking for, what their values are, and how can we meet their needs. It’s not just about Big Data; it’s about translating that into the truth.”― Gayle Fuguitt
“As you go about creating new customer engagement programs and direct marketing packages for your brand, look for opportunities to give rather than to get. Whoever makes the first kind gesture, as studies show, tends to gain the most.” ― Jeanette McMurtry
“Don’t say anything online that you wouldn’t want plastered on a billboard with your face (or logo) on it.”― Erin Bury
“To accompany the four Ps of classical marketing, marketers would do well to instil the digital four Cs, around conversation, collaboration, culture and compensation.”― Zaid Al-Zaidy
“Measurement is like laundry. It piles up the longer you wait to do it”― Amber Naslund
“Authenticity, honesty, and personal voice underlie much of what’s successful on the Web.”― Rick Levine
“It’s much easier to double your business by doubling your conversion rate than by doubling your traffic.”― Jeff Eisenberg
“Do not address your readers as though they were gathered together in a stadium. When people read your copy, they are alone. Pretend you are writing to each of them a letter on behalf of your client.”― David Ogilvy
“Your customers are not you. They don’t look like you, they don’t think like you, they don’t do the things that you do and they don’t have your expectations or assumptions. If they did, they wouldn’t be your customers; they’d be your competitors.”― Mike Kuniavsky
“SEO is a marketing function for sure, but it needs to be baked into a product, not slapped on like icing after the cake is baked.”― Duane Forrester
“Google only loves you when everyone else loves you first.”― Wendy Piersall
“If I spent my time reporting every competitor of mine breaking a rule, that’s all I’d EVER do and my own sites would suck because they’d be getting no attention.”― Rae Hoffman
“People don’t want to be marketed at in the social channel. This is where they want to talk to each other, and brands are there by invitation. They have to be a great guest at the table.”― Veronica Fielding
“Privacy is dead, and social media holds the smoking gun.”― Pete Cashmore
“The overarching problem is that everyone sees and uses social media from a different perspective.” ― Neal Schaffer
“We embed social media inside our processes. Let’s look at our processes and see how we can enhance them with social.” ― Sandy Carter
“90% trust peers on social networks (even strangers); only 15–18% trust brands.”― Danny Brown
“Build it, and the will come” only works in the movies. Social Media is a “built it”, nurture it, engage them, and them may come & stay.”― Seth Godin
“Social Media is about sociology and psychology more than technology.”― Brian Solis
“Social media allows big companies to act small again.”― Jay Baer
“The best way to engage honestly with the marketplace via Twitter is to never use the words ‘engage,’ ‘honestly’ or ‘marketplace.’”― Jeffrey Zeldman
“Put your energy into making things that are likeable, not some douchey social media strategy.”― Matthew Inman, AKA The Oatmeal
Top digital marketing statistics you must know to understand the depth of Digital marketing influences – (Credits – Dialogtech Blog)
- Global ad spend will reach $605 billion in 2020. (Source: The Drum).
- The average cost per action (CPA) is $49 for paid search and $75 for display ads (Source: WordStream).
- Global social media ad spend reached $84 billion in 2019. (Source: Zenith Media).
- Expenditure on mobile advertising is forecasted to more than double desktop spend in 2020. (Source: Aumcore).
- Mobile is projected to account for 30.5% of global ad spend in 2020. (Source: Zenith Media).
- Only 61% of marketers believe their marketing strategy is effective. (Source: HubSpot).
- 40% of marketers say proving the ROI of their marketing activities is their top marketing challenge. (Source: HubSpot).
- 80% of marketers report their lead generation efforts are only slightly or somewhat effective. (Source: BrightTALK).
- 42% of B2B marketing professionals state that a lack of quality data is their biggest barrier to lead generation. (Source: BrightTALK)
- In a recent study, Omni channel campaigns saw an 18.96% engagement rate, while single-channel saw just a 5.4% engagement rate. (Source: ClickZ).
- Omni channel campaigns produce a 250% higher rate of purchase frequency than do single-channel campaigns. (Source: ClickZ).
- Customer retention rates are 90% higher for Omni channel campaigns than for single-channel campaigns. (Source: ClickZ).
- 80% of consumers say they are more likely to do business with a company if it offers personalized experiences. (Source: Instapage).
- 81% of marketers are worried that their use of third-party data could raise privacy concerns.(Source: eMarketer).
- 82% of marketers plan to increase their use of first-party data. (Source: Signal).
- Direct Calls convert to revenue 10-15x more often than mere web leads. (Source: BIA/Kelsey).